Corrective maintenance (breakdown)
ERLO Service understands that a stopped machine is a problem both for the customer and for ERLO; that’s why we offer an urgent technical assistance service providing response in less than 24 hours. The service can be:
- We arrive at the customer’s premises in less than 24 hours from the time of reporting and identifying the problem.
- We make the most of the visit to revise the customer’s process and propose technical solutions for guaranteed productivity and safety.
- We offer the option to contract a phone service operating 24/7.
- We also offer the option of a remote connection operating 24/7 so that we can review the customer’s programmes and list of alarms in the case of PLC failure.