Corrective maintenance (breakdown)

ERLO Service understands that a stopped machine is a problem both for the customer and for ERLO; that’s why we offer an urgent technical assistance service providing response in less than 24 hours. The service can be:

Call-out

We arrive at the customer’s premises in less than 24 hours from the time of reporting and identifying the problem.

We make the most of the visit to revise the customer’s process and propose technical solutions for guaranteed productivity and safety.

Remote

We offer the option to contract a phone service operating 24/7.

We also offer the option of a remote connection operating 24/7 so that we can review the customer’s programmes and list of alarms in the case of PLC failure.